Legal Documentation
jjli Privacy Policy
At jjli, your privacy is not an afterthought — it is built into how we operate. This policy explains exactly what data we collect, why we collect it, and how we keep it safe.
Last Updated: January 1, 2026Your Data, Your Rights
Privacy at a Glance
These highlights are a convenience summary only. The full legal text of this Privacy Policy governs jjli's data practices. Filipino players are encouraged to read the complete policy below.
Secure Data Storage
All personal data collected by jjli is stored on encrypted servers with strict access controls. We use industry-standard AES-256 encryption at rest and TLS 1.3 in transit to protect your information from unauthorised access.
No Selling of Data
jjli does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate and improve the jjli platform, comply with legal obligations, and provide you with a personalised gaming experience.
NPC Compliance
jjli's data practices are aligned with the Philippine Data Privacy Act of 2012 (Republic Act 10173) and the regulations of the National Privacy Commission (NPC). Filipino users enjoy full data subject rights under this law.
You Control Your Data
Registered jjli users may access, correct, or request deletion of their personal data at any time by contacting our Data Protection Officer. Opt-out options for marketing communications are available directly from your Account settings.
Transparent Cookie Use
jjli uses cookies and similar tracking technologies strictly for platform functionality, performance analytics, and fraud prevention. We do not use cookies to build advertising profiles for external parties or ad networks.
KYC Data Protection
Identity documents submitted for KYC verification are handled with the highest level of care. They are processed solely for age and identity verification, stored securely, and never shared beyond what is required by PAGCOR regulations or Philippine law.
Introduction
jjli ("we," "us," or "our") operates the online casino and sports betting platform accessible at https://jjli.net (the "Platform"). We are committed to protecting the privacy and personal data of every Filipino player and visitor who interacts with our Platform.
This Privacy Policy explains what personal information jjli collects from you, how we use and protect that information, and what rights you have over your own data. It applies to all users of the jjli Platform regardless of whether you access it via desktop browser or mobile device, and regardless of your location within the Philippines — including Metro Manila, Cebu, Davao, Quezon City, Makati, and all other regions.
This Privacy Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC). By using the jjli Platform, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.
This Privacy Policy must be read together with jjli's Terms & Conditions and Responsible Gaming Policy, both of which are incorporated herein by reference. Where there is a conflict between this Privacy Policy and those documents, this Privacy Policy governs with respect to data protection matters.
jjli may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or regulatory requirements. The "Last Updated" date at the top of this page always reflects the most recent revision. We recommend that you review this page periodically to stay informed of how jjli handles your personal data.
Data We Collect
jjli collects personal data only to the extent necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect are as follows:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, government ID type and number | Registration & KYC verification |
| Contact Data | Email address, mobile number, residential address | Registration & account updates |
| Financial Data | GCash number, Maya account, bank account details (BPI, BDO, Metrobank), transaction history | Deposit & withdrawal processing |
| Gaming Data | Game session logs, wager amounts, win/loss history, bonus usage | During active gameplay |
| Technical Data | IP address, device type, browser type and version, operating system, session timestamps | Automatically on site access |
| Usage Data | Pages visited, features used, referral source, click-path data | Automatically via cookies and analytics |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | When you contact jjli support |
| KYC Documents | Copies of government-issued IDs (PhilSys, passport, driver's license, SSS/GSIS, PRC, voter's ID), selfie verification images | During KYC verification process |
jjli does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required by law (for example, where a responsible gaming concern necessitates a medical self-declaration).
We do not knowingly collect personal data from individuals under the age of 21. The jjli Platform enforces a strict 21+ policy in accordance with PAGCOR regulations governing online gaming in the Philippines.
How We Use Your Data
jjli uses the personal data we collect for the following specific and legitimate purposes:
- Account Creation and Management: To register your jjli Account, verify your identity and age, and maintain the accuracy of your account details throughout your relationship with jjli.
- Service Delivery: To process your deposits and withdrawals via GCash, Maya, BPI, BDO, Metrobank, and other supported Philippine payment methods; to credit winnings; and to operate the games and features you use on the Platform.
- KYC and Fraud Prevention: To verify your identity documents, detect and prevent fraudulent activity, money laundering, and other financial crimes in compliance with applicable Philippine AML and PAGCOR regulations.
- Customer Support: To respond to your enquiries, resolve disputes, process complaints, and communicate updates about your Account or the Platform.
- Responsible Gaming: To monitor gaming patterns that may indicate problem gambling behaviour, apply deposit or loss limits you have set, and enforce self-exclusion requests in accordance with jjli's Responsible Gaming Policy.
- Legal Compliance: To comply with our obligations under the Data Privacy Act of 2012, PAGCOR licensing conditions, Anti-Money Laundering Act (AMLA), and any applicable court orders or regulatory directions.
- Platform Improvement: To analyse usage data and gaming trends so we can improve the Platform's features, game selection, and overall user experience for Filipino players.
- Marketing Communications: To send you promotional offers, bonus announcements, and relevant updates — but only where you have given your explicit consent to receive such communications. You may opt out at any time.
Marketing Opt-Out: If you no longer wish to receive promotional emails or SMS from jjli, you may unsubscribe at any time via the unsubscribe link in any marketing email, or by adjusting your communication preferences in your Account settings. Opting out of marketing does not affect service-related communications such as transaction confirmations or security alerts.
Legal Basis for Processing
Under the Philippine Data Privacy Act of 2012, jjli processes your personal data on one or more of the following legal bases:
- Contractual Necessity: Processing is necessary to perform our contract with you — specifically to provide you with the services described in the jjli Terms & Conditions, including account management, payment processing, and game access.
- Legal Obligation: Processing is required to comply with applicable laws including the AMLA, PAGCOR regulations, and NPC directives.
- Legitimate Interests: Processing is necessary for jjli's legitimate interests in fraud prevention, platform security, responsible gaming enforcement, and service improvement — provided these interests are not overridden by your privacy rights.
- Consent: For marketing communications and any non-essential cookies or tracking technologies, jjli relies on your freely given, specific, informed, and unambiguous consent. You may withdraw this consent at any time without affecting the lawfulness of prior processing.
- Vital Interests: In limited circumstances — such as where a player's responsible gaming welfare is at serious risk — jjli may process data to protect the vital interests of that individual.
Sharing Your Data
jjli does not sell, rent, or trade your personal data. We share personal data only in the following strictly defined circumstances:
- Payment Processors: We share financial data with our approved Philippine payment partners (including GCash, Maya, BPI, BDO, Metrobank, and other providers) solely to process your deposit and withdrawal transactions.
- Game Content Providers: Game providers who supply slot titles, live dealer games, and other content on the jjli Platform may receive anonymised session data for game performance monitoring purposes. No personally identifiable information is shared with game providers unless explicitly required for dispute resolution.
- KYC and Identity Verification Partners: Third-party identity verification services may process your KYC documents on jjli's behalf. These partners are contractually bound to handle your data with the same standard of care required by this Privacy Policy and the Data Privacy Act.
- Regulatory and Law Enforcement Authorities: jjli will disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, the Philippine National Police, or other competent authorities when required to do so by law, court order, or regulatory direction.
- Professional Advisors: We may share data with our lawyers, auditors, and compliance advisors where necessary for legal, audit, or regulatory purposes, subject to strict confidentiality obligations.
- Business Transfers: In the event that jjli undergoes a merger, acquisition, or sale of assets, your personal data may be transferred to the successor entity as part of that transaction. We will notify affected users via the email address on their Account prior to any such transfer.
All third parties with whom jjli shares personal data are required to process such data only for the specified purpose and in accordance with jjli's instructions. jjli does not permit third parties to use your personal data for their own independent marketing or commercial purposes.
Cookies & Tracking Technologies
jjli uses cookies and similar tracking technologies — including web beacons, pixel tags, and local storage — to operate and improve the Platform. The following categories of cookies are used:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Session management, login state, security tokens, fraud prevention | No — required for the Platform to function |
| Performance / Analytics | Page load monitoring, error tracking, usage pattern analysis to improve the Platform | Yes — via cookie preferences |
| Functional | Remembering your language preference, game display settings, and chat history | Yes — though some features may be affected |
| Marketing / Targeting | Displaying relevant promotions within the jjli Platform based on your gaming activity | Yes — via cookie preferences or Account settings |
You may manage your cookie preferences at any time by accessing the Cookie Settings option in your Account or in your browser settings. Please note that disabling strictly necessary cookies will affect the functionality and security of the Platform.
jjli does not use cookies to serve third-party advertisements or to share your data with external advertising networks.
Data Retention
jjli retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, subject to applicable legal minimum retention periods. The following retention schedule applies:
- Account and Identity Data: Retained for the duration of your active jjli Account plus a minimum of five (5) years following account closure, as required under PAGCOR regulations and Philippine AML laws.
- Financial Transaction Records: Retained for a minimum of five (5) years from the date of each transaction in compliance with AMLA requirements.
- KYC Documents: Retained for a minimum of five (5) years following the last transaction or account closure, whichever is later.
- Gaming Session Logs: Retained for two (2) years from the date of each session for dispute resolution, responsible gaming monitoring, and regulatory audit purposes.
- Customer Support Communications: Retained for two (2) years from the date of the last interaction, or longer where an active dispute or legal proceeding is ongoing.
- Marketing Consent Records: Retained for the duration of your consent and for two (2) years following any withdrawal of consent, to demonstrate compliance.
- Technical and Usage Logs: Retained for up to twelve (12) months in anonymised or aggregated form for analytics purposes.
Upon expiry of the applicable retention period, jjli will securely delete or anonymise your personal data in accordance with its internal data disposal procedures and the requirements of the NPC.
Data Security
jjli implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:
- Encryption: All personal data is encrypted at rest using AES-256 encryption. All data transmitted between your device and jjli servers is protected using TLS 1.3 protocols.
- Access Controls: Access to personal data is strictly limited to jjli personnel and authorised third parties who have a legitimate need to access it. Role-based access controls and multi-factor authentication are enforced for all system access.
- Infrastructure Security: jjli's servers are hosted in secure, access-controlled data centres with physical security measures, redundant power supplies, and continuous intrusion monitoring.
- Penetration Testing: jjli conducts regular third-party security audits and penetration testing to identify and remediate vulnerabilities before they can be exploited.
- Incident Response: jjli maintains a documented data breach response plan. In the event of a personal data breach that poses a real risk of harm, jjli will notify the National Privacy Commission within 72 hours and affected users without undue delay, as required by the Data Privacy Act.
- Staff Training: All jjli employees who handle personal data receive regular data privacy and security training as a condition of their engagement.
Your Responsibilities: While jjli takes every reasonable measure to protect your data on our end, you are responsible for maintaining the security of your own device and Account credentials. Use a strong, unique password for your jjli Account, enable two-factor authentication, and never share your login details with anyone. If you suspect your Account has been compromised, contact [email protected] immediately.
Your Rights
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jjli:
Right to Access
Request a copy of the personal data jjli holds about you, including details of how it is used and who it has been shared with.
Right to Rectification
Request correction of inaccurate or incomplete personal data held by jjli without undue delay.
Right to Erasure
Request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations.
Right to Object
Object to the processing of your personal data for direct marketing purposes or where processing is based on jjli's legitimate interests.
Right to Data Portability
Request that jjli provide your personal data in a structured, commonly used, and machine-readable format so you can transfer it to another service provider.
Right to Restrict Processing
Request that jjli temporarily restrict the processing of your personal data while a correction request or objection is being reviewed.
Right to Withdraw Consent
Where processing is based on your consent (e.g., marketing), you may withdraw that consent at any time without affecting the lawfulness of prior processing.
Right to Lodge a Complaint
If you believe jjli has not handled your personal data lawfully, you have the right to lodge a complaint with the National Privacy Commission (NPC) at www.privacy.gov.ph.
To exercise any of the rights above, please contact jjli's Data Protection Officer at [email protected] with the subject line "Data Subject Rights Request." jjli will acknowledge your request within five (5) business days and respond fully within thirty (30) calendar days, as required by NPC regulations. In complex cases, this period may be extended by a further thirty (30) days with prior notification to you.
Children's Privacy
The jjli Platform is strictly intended for adults aged 21 years and above, in accordance with PAGCOR regulations governing online gaming in the Philippines. jjli does not knowingly collect, process, or store personal data from individuals under 21 years of age.
During the registration process, jjli requires all users to confirm that they are at least 21 years old. jjli further reserves the right to conduct age verification checks at any point, including requesting government-issued ID documents that confirm the user's date of birth.
If jjli discovers or has reasonable grounds to believe that an Account is held by a person under 21 years of age, we will immediately suspend the Account, delete any personal data collected in connection with that Account to the extent permitted by law, void all wagers, and forfeit any balances. We may also report the matter to relevant authorities as required by Philippine law.
If you are a parent or guardian and believe that your child (under 21) has created a jjli Account or submitted personal data to our Platform, please contact us immediately at [email protected] so that we can take prompt action.
Cross-Border Data Transfers
jjli primarily stores and processes personal data within the Philippines. However, some of our technology partners, game content providers, and service vendors may operate servers located outside the Philippines, which may necessitate cross-border transfers of personal data.
Where personal data is transferred outside the Philippines, jjli ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required by the Philippine Data Privacy Act, including:
- Contractual data processing agreements incorporating NPC-approved standard data protection clauses with all overseas recipients.
- Transfers only to countries or organisations that maintain an adequate level of data protection as assessed by jjli's Data Protection Officer.
- Binding corporate rules where data is transferred to entities within jjli's corporate group.
Upon written request to our Data Protection Officer, jjli will provide you with information about the specific safeguards in place for any cross-border transfer of your personal data.
Changes to This Privacy Policy
jjli may revise this Privacy Policy from time to time to reflect changes in our data practices, the jjli Platform, applicable laws, or NPC guidance. The most current version of this Privacy Policy will always be available at https://jjli.net/privacy-policy, and the "Last Updated" date at the top of this page will reflect the date of the most recent revision.
For material changes to this Privacy Policy — such as new categories of data collected, new third parties with whom data is shared, or significant changes to how data is used — jjli will provide at least fourteen (14) days' prior notice by email to the address associated with your registered Account before the changes take effect.
Your continued use of the jjli Platform after any updated Privacy Policy takes effect constitutes your acceptance of the revised policy. If you do not agree with the changes, you should stop using the Platform and may request account closure by contacting [email protected].
Contact & Data Protection Officer
jjli has appointed a Data Protection Officer (DPO) in accordance with the requirements of the Philippine Data Privacy Act and NPC regulations. The DPO is responsible for overseeing jjli's compliance with applicable data privacy laws and serving as the primary point of contact for data subject rights requests and privacy enquiries.
Data Protection Officer — jjli
Email: [email protected]
Subject line for data privacy matters: "Data Privacy Enquiry" or "Data Subject Rights Request"
For complaints or concerns regarding jjli's handling of your personal data that cannot be resolved directly with jjli, you may contact the National Privacy Commission:
- National Privacy Commission (NPC) — 5th Floor, Delegation Building, PICC Complex, Pasay City, Metro Manila, Philippines
- NPC website: www.privacy.gov.ph
This Privacy Policy was last reviewed and updated on January 1, 2026. jjli reserves all rights not expressly granted herein. This policy is governed by the laws of the Republic of the Philippines.
Play With Confidence
Your Privacy Protected, Your Game On
jjli is the Philippines' most trusted online casino — with bank-grade data security, instant GCash payouts, and 500+ games waiting for you. 21+ only.
Play responsibly. 21+ only. jjli operates under applicable Philippine gaming regulations.